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Course Cancellation Policy 

Course Cancellation Policy 

Please note the following cancellation policy applies should you cancel your place on this course: 

  • Cancelled less than 7 business days prior to the start of the course – no refund will be given except in exceptional circumstances.  Evidence may be required. 

  • Cancellation more than 7 business days prior to the start of the course – a full refund will be issued. 

  • If you are accessing the course via the Hockey Wales HE Offer and fail to attend without providing notice you will incur a minimum £10 surcharge on your failure to attend. 


Please note: Hockey Wales reserves the right to cancel the course if it is not financially viable.  In the event of cancellation by Hockey Wales, an alternative option will be offered, or a full refund will be issued.  Hockey Wales accepts no liability for any other expenditure incurred or loss sustained to the learner. 


This applies to Hockey Wales courses only which includes (but is not limited to): 

  • Umpire Leadership Award 

  • Level 1 Umpire Course 

  • Leadership Award in Hockey Coaching 

  • Hockey Wales Community of Practice 

  • Hockey Wales Coach Development Events 


For GB Hockey courses (such as the Sessional Coach Course or the Coach Course) please refer to the GB Hockey Course Cancellation Policy 

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